Transform Your Travel Experience

1. Agreement to Terms

By accessing and using JourneyOmni services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

2. Service Description

JourneyOmni provides comprehensive travel management services including but not limited to corporate travel management, itinerary planning, group coordination, and travel support services.

3. User Responsibilities

Users are responsible for providing accurate information, maintaining confidentiality of account credentials, and complying with all applicable travel regulations and requirements.

4. Payment Terms

Payment terms vary by service package. All fees are clearly disclosed before service commencement. Cancellation policies apply as per individual service agreements.

5. Limitation of Liability

JourneyOmni's liability is limited to the direct costs of services provided. We are not liable for indirect, consequential, or incidental damages.

6. Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws including GDPR.

7. Modifications

These terms may be updated periodically. Users will be notified of significant changes via email or platform notifications.

8. Contact Information

For questions regarding these terms, contact us at [email protected] or +1 (212) 555-0187.

Information We Collect

We collect information you provide directly (contact details, travel preferences), automatically (usage data, cookies), and from third parties (travel suppliers, partners).

How We Use Your Information

Your information is used to provide travel services, process bookings, communicate with you, improve our services, and comply with legal obligations.

Information Sharing

We share information with travel suppliers, service providers, and as required by law. We do not sell personal information to third parties.

Data Security

We implement industry-standard security measures to protect your personal information including encryption, secure servers, and access controls.

Your Rights

You have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

Cookies and Tracking

We use cookies to improve website functionality and analyze usage. You can control cookie preferences through your browser settings.

International Transfers

Data may be transferred internationally to provide services. We ensure appropriate safeguards are in place for such transfers.

Contact Us

For privacy-related inquiries, contact our Data Protection Officer at [email protected].

Our Commitment to GDPR

JourneyOmni is fully committed to compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all EU residents.

Legal Basis for Processing

We process personal data based on: legitimate interests for service provision, contract performance for bookings, legal compliance for regulatory requirements, and consent for marketing communications.

Data Subject Rights

Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Transfer data to another service
Right to Object: Object to certain types of processing

Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and can be reached at [email protected] for any privacy-related concerns.

Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law, typically 7 years for travel records.

Breach Notification

In case of a data breach affecting your rights, we will notify you and relevant authorities within 72 hours as required by GDPR.

Exercising Your Rights

To exercise your GDPR rights, contact us at [email protected] or use our online data request form. We will respond within 30 days.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality
Performance Cookies: Help us understand how visitors use our site
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements

Cookie Categories

Strictly Necessary: Cannot be disabled as they are essential for website operation
Performance & Analytics: Help improve website performance (Google Analytics)
Functionality: Enhance user experience with personalized features
Targeting & Advertising: Deliver personalized marketing content

Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies may affect website functionality.

Third-Party Cookies

We use third-party services like Google Analytics and social media plugins that may set their own cookies. Please review their privacy policies for more information.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.

Updates to This Policy

We may update this cookie policy periodically. Check this page regularly for the latest information about our use of cookies.

Digital Millennium Copyright Act Policy

JourneyOmni respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe your copyrighted work has been infringed on our website, please provide our designated agent with the following information:

• Physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement of accuracy under penalty of perjury

Designated Copyright Agent

DMCA Agent: Legal Department
JourneyOmni
1247 Broadway Suite 3401
New York, NY 10001, USA
Email: [email protected]
Phone: +1 (212) 555-0187

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification including your contact information, description of removed material, and statement under penalty of perjury.

Repeat Infringer Policy

We will terminate accounts of users who are repeat copyright infringers in accordance with our terms of service.

Response Time

We will respond to valid DMCA notices promptly and remove or disable access to allegedly infringing material within a reasonable timeframe.